Real People.
Real Support.

Our founders are in the mix every day, with a team of support workers participants genuinely look forward to seeing.

We’re built on relationships, not rosters. We are hands-on, high-energy, and consistent — so support feels personal, familiar, and actually fun.

Meet the Team

Meet The Team

Our support workers are the heart of Personalised Support Systems. We hire for energy, personality, and genuine care - then back them with training, systems, and support.

We look for people who:

  • Feel like older siblings, not clinical staff
  • Are genuinely interested in the people they support
  • Bring energy, patience, and a sense of fun
  • Want to build long-term relationships, not just clock hours

The result? A team that participants actually look forward to seeing. Support workers who become friends. And a retention rate that means you're not constantly meeting new faces.

The People Behind
Personalised Support Systems

MATTHEW

Director

Matt came to disability support after watching his mother thrive in this work. He studied youth work, ran his own…

FERNANDO

Director

Fernando has spent more than a decade in the disability sector. With formal training in Exercise Physiology, he brings both…

Lewis

Team Leader

Lewis is a Team Leader at Personalised Support Systems, coordinating staff and participants with their support needs. He has six…

Emma

Team Leader/Nunawading Hub Manager

Emma has been with Personalised Support Systems for four years and works in a dual role as Nunawading Group Programs…

Callum

Team Leader

Callum is one of our northern Team Leaders, Social Programs Leader and also assists in Therapy Assistance at Personalised Support…

Mariann

Allied Health/Counsellor/Sunbury Hub Manager

Mariann is the Counselling Therapist and Hub Manager at PSS, providing individual counselling and canine-assisted therapy, as well as overseeing…

Josh

Team Leader

Josh is a dedicated team leader with over six years of leadership experience, known for his people-first approach and commitment…

Amber

Team Leader

What People Say

I feel that everyone in the company is incredibly supportive and accessible. I always have the support I need - the team leaders, staff, Matt and Fernando are always there for me.
- Rohan C

If I could give more stars I would! Personalised Support Systems are an amazing, caring, professional team of people. They have made us feel so comfortable, informed, supported and truly excited about the future! Fernando has been an absolute pleasure to deal with.
- Luke Blaze

To now finally after 23 years, be able to take a step back from my son's care, knowing he is well looked after medically, mentally, socially and emotionally and allow him the independence he deserves, is a huge relief. The trust I have in this company and these young men caring for my son is immense.
- Parent

Finding Personalised Support Systems has been the best thing to happen to me in a while. I'm forever grateful for making life fun at a time it could have been dreadful - getting me out of the house and into the world, and giving me support workers who became just as much my friends.
- Sam

Established & Trusted

Personalised Support Systems is a registered NDIS provider, meeting all requirements for quality and safeguarding. We're committed to transparency, accountability, and continuous improvement.

  • NDIS Registered Provider
  • NDIS Worker Screening Checks for all staff
  • Ongoing professional development
  • Clear policies and procedures
  • Open communication with families and support coordinators

Ready To See The Difference?

Whether you're looking for 1:1 support, group programs, or just want to chat about what's possible - we're here.

Contact Us