SUPPORT THAT FITS
YOUR LIFE

Personalised one-on-one support from workers who actually get you. Matched by personality, not just availability.

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WHO THIS IS FOR

You want support that works around your life, not the other way around.

Maybe you need help with daily tasks. Maybe you want someone to get you out of the house and into the community. Maybe you just need a reliable person who shows up, knows your routine, and doesn't need everything explained every time.

You're tired of rotating rosters and strangers. You want a support worker who feels like a mate.

WHAT 1:1 SUPPORT LOOKS LIKE

Support is different for everyone. Here's what ours can include:

Personal care

including showering, dressing, and daily routines.

Social support

to build confidence
and connection.

Community access

like shopping, appointments, cafes, events, and getting out.

Sleepovers

and stays away from home for overnight support when you need it.

Skill building

for cooking, transport, money management, and independence.

Domestic assistance

including cleaning, meal prep, and household tasks.

We don't do cookie-cutter support plans. We build around what you actually need.

HOW MATCHING WORKS

Most providers match based on who's available. We match based on who's right.

Before we assign a support worker, we get to know you. Your goals, your interests, your personality, what makes you comfortable. Then we find someone who fits.

You get to choose. We show you profiles. You pick the person you want to work with. And if it's not the right fit, we change it.

The result? Support workers who feel like mates. Relationships that last. People who actually want to show up.

Why Personalised Support Systems?

There are a lot of NDIS providers in Melbourne.
Here's what makes us different:

No constant changes and cancelation

Our teams are reliable & consistent

You choose.

Browse profiles and pick your match.

Young, energetic team

Support workers who are relatable and easy to connect with.

90% staff retention

Our team stays because they want to be here.

Leadership that shows up

Our leadership team are hands on & super responsiv

FUNDING

1:1 support is typically funded under NDIS Core Supports. We work with self-managed, plan-managed, and agency-managed participants.

Not sure what's in your plan? We can help you figure it out.

What People Say

I feel that everyone in the company is incredibly supportive and accessible. I always have the support I need - the team leaders, staff, Matt and Fernando are always there for me.
- Rohan C

If I could give more stars I would! Personalised Support Systems are an amazing, caring, professional team of people. They have made us feel so comfortable, informed, supported and truly excited about the future! Fernando has been an absolute pleasure to deal with.
- Luke Blaze

To now finally after 23 years, be able to take a step back from my son's care, knowing he is well looked after medically, mentally, socially and emotionally and allow him the independence he deserves, is a huge relief. The trust I have in this company and these young men caring for my son is immense.
- Parent

Finding Personalised Support Systems has been the best thing to happen to me in a while. I'm forever grateful for making life fun at a time it could have been dreadful - getting me out of the house and into the world, and giving me support workers who became just as much my friends.
- Sam

READY TO FIND YOUR PERSON?

Tell us what you're looking for. We'll find the right match.

Contact Us